At Pallet LD, your privacy is important to us. This Privacy Policy explains how we collect, use, and protect your information when you visit our website or make a purchase.
Information We Collect
We may collect the following types of information:
Personal information you provide (such as name, email, phone number, shipping/billing address).
Payment information, processed securely through trusted third-party payment providers.
Website usage data, including IP address, browser type, and pages visited, to help improve our site.
How We Use Your Information
We use your information to: Process and fulfill orders, Provide customer support, Improve website performance and user experience, Send updates or promotional messages (only if you opt in)
How We Protect Your Information
We use security measures to protect your personal data from unauthorized access, alteration, or disclosure. Your payment information is never stored on our servers.
Sharing Your Information
We do not sell or trade your personal information.
We may share necessary data only with trusted service providers (such as payment processors or shipping carriers) to complete your orders.
At Pallet LD, all sales are final. Due to the nature of our products—mystery pallets, liquidation items, and undeliverable mail—we do not accept returns, refunds, or exchanges under any circumstances.
Why No Returns?
Our products are sold as-is, and contents vary. The risk and surprise are part of the experience, and we cannot guarantee condition, quantity, or specific items inside any pallet or box.
Damaged or Missing Items
Because our items come from liquidation and undeliverable sources, some products may be damaged, incomplete, or non-functional. This is expected and is reflected in our pricing.
Customer Responsibility
By completing a purchase, you acknowledge and accept the risks associated with buying liquidation and mystery products from Pallet LD.
Questions?
If you have any questions before purchasing, feel free to contact us—we’re happy to help.
